Lenawee County released this information in a position paper today, March 19, 2020:
WHAT TO EXPECT WHEN CALLING 911
Anyone who needs Emergency Services are told not hesitate to call 911, as Lenawee County Emergency Services is responding to all emergencies.
- Dispatchers may ask questions to determine if you have been exposed to or are experiencing symptoms of COVID-19.
- You may only see one medic at first, with the rest of the response team waiting outside. They may ask questions from a distance before making contact.
- If you are capable of walking outside, emergency personnel may ask you to do so.
- Medics may be wearing protective equipment such as masks, gowns, and eye protection to protect our staff so that they may continue to serve the community.
FIRE AND EMS
The Lenawee County Medical Control Authority and EMS and Fire agencies are adopting response protocols to assure effective emergency response for suspected COVID-19 cases.
• “We will see changes in the way EMS responds to calls for service and are working on a Telemedicine program to have the Paramedics video conference with a doctor in your home.
• “We have decontamination procedures in place with a specialized machine that will fumigate ambulances and other public safety vehicles to preserve your safety, should we transport a highly suspected patient.
• “Constant updates are going out to EMS and Fire Department leadership to ensure everyone stays informed.” CENTRAL MICHIGAN 2-1-1 Central Michigan 2-1-1 connects people in need to health and human service resources in our community.
• 2-1-1- maintains an up-to-date, comprehensive database of resources and programs available to the community.
• Anyone in need of any health or human service need who does not know who to call, are asked to please dial 2-1-1 for assistance. They are available 24 hours a day, seven days a week.
• They can also be reached at www.centralmichigan211.org